Terms of Service

Welcome to ZORVEX. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

Account Terms

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. You are responsible for maintaining the confidentiality of your account information and for all activities conducted through your account. We reserve the right to suspend or terminate accounts found to be involved in fraudulent, abusive, or unauthorized activities.

Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to modify or discontinue products at any time. Payments must be made through the approved payment methods available on our website. Orders will only be processed after successful payment confirmation or verification for Cash on Delivery (if available).

Product Descriptions

We strive to ensure that all product descriptions, images, pricing, and specifications are accurate and up to date. However, minor variations in color, size, or appearance may occur due to screen settings, manufacturing updates, or photography. We do not guarantee that all product information will always be completely error-free.

Order Acceptance

Once you place an order, you will receive an order confirmation email or message. This confirmation does not guarantee acceptance of your order. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including cases involving pricing errors, suspected fraud, stock unavailability, or inaccurate information provided by the customer.

Shipping and Delivery

We aim to process and ship orders within the estimated timelines mentioned on our website. Delivery times may vary depending on your location, courier services, weather conditions, or unforeseen circumstances. While we work with reliable shipping partners, ZORVEX is not responsible for delays caused by external logistics providers.

Returns and Refunds

Customers may request returns or refunds in accordance with our Return & Refund Policy. Products must be returned in unused condition with original packaging where applicable. Refunds, once approved, will be processed through the original payment method or another suitable method as determined by us. Certain items may not be eligible for return due to hygiene, customization, or promotional conditions.

Prohibited Uses

You agree not to use our website for any unlawful, fraudulent, harmful, or abusive activities. Prohibited uses include attempting to interfere with website security, transmitting malicious code, violating intellectual property rights, impersonating others, or using our content for unauthorized commercial purposes.

Limitation of Liability

To the maximum extent permitted by law, ZORVEX shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our total liability for any claim relating to a product or order shall not exceed the amount paid by the customer for that specific order.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts located in India.

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.