Shipping Policy

At ZORVEX, we are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy to understand how we process and ship orders across India.

Shipping Methods Available

We work with trusted courier and logistics partners to ensure reliable delivery of your orders. Depending on your location and product availability, shipping methods may include standard delivery, express shipping, or Cash on Delivery (COD) services where applicable.

Order Processing Time

Orders are typically processed within 1–3 business days after confirmation of payment or verification of Cash on Delivery orders. Orders placed on weekends or public holidays may require additional processing time.

Delivery Timeframes

Estimated delivery times may vary based on your location and courier availability:

• Metro Cities: 3–7 business days

• Other Cities & Towns: 5–10 business days

• Remote Areas: 7–14 business days

Please note that delivery timelines are estimates and may occasionally be affected by weather conditions, courier delays, high order volumes, or other unforeseen circumstances.

Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. We may also offer free shipping promotions on selected products, minimum order values, or limited-time offers.

Tracking Information

Once your order is shipped, you will receive a shipping confirmation email or message containing your tracking details and courier information. Customers can use the provided tracking number to monitor the status of their shipment in real time.

Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including courier disruptions, weather conditions, public holidays, or incorrect shipping information provided by the customer.

If your order is delayed, lost, or marked as delivered but not received, please contact our customer support team as soon as possible. We will work with the shipping provider to investigate and assist in resolving the issue promptly.

Customers are responsible for providing accurate shipping information at checkout. ZORVEX will not be responsible for failed deliveries caused by incorrect or incomplete address details provided by the customer.

For any shipping-related questions or assistance, please contact our customer support team through our website.